Frequently Asked Questions
Everything you need to know about your Borosil experience.
What is the standard delivery timeline for my order?
Most orders are processed within 24-48 hours. Depending on your location, you can expect delivery within 3 to 7 business days.
Can I use Borosil glassware directly on a flame?
Yes, our Vision Glass and specific borosilicate ranges are designed to withstand high temperatures and can be used directly on a flame or in a microwave.
What is your return policy for damaged items?
We offer a 7-day replacement policy for items received in damaged condition. Please ensure you record an unboxing video to facilitate a quick claim process.
Do you offer international shipping?
Currently, we only ship within India through our official website. For international inquiries, please contact our export division.
What payment methods are accepted?
We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for eligible pin codes.
Is Borosil kitchenware BPA-free and safe?
Absolutely. All Borosil products are made from high-quality, non-porous materials that are 100% BPA-free and do not leach chemicals into your food.