Returns & Exchanges

At MyBorosil, we want you to be completely satisfied with your premium glassware and appliances, which is why we offer a hassle-free 7-day return policy for unused products in their original packaging. If your order arrives damaged or incorrect, we will promptly arrange a replacement or full refund to ensure your home remains perfectly equipped.

Return Process

• 1.
  Initiate Request

  Log into your MyBorosil account and navigate to 'My Orders' to select the item you wish to return and submit a request within 7 days of delivery.

• 2.
  Quality Verification

  Upload clear photos of the product and its original packaging to help our team verify the condition and expedite the approval process.

• 3.
  Scheduled Pickup

  Once approved, we will arrange a free reverse pickup from your doorstep through our trusted courier partners at a time convenient for you.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes a final quality check, your refund will be credited to your original payment method within 5-7 business days.